Microsoft Integration

Getting real value from the licences you own

Microsoft 365, Teams, SharePoint, Azure and Intune are powerful, but only when they are configured as one system rather than a pile of disconnected apps. Misconfigured tenants are also one of the most common security gaps we find in new client environments.

Tenant configuration and security baseline

We start with what is actually switched on. Conditional access, multi-factor authentication, admin role separation, external sharing rules and audit logging are the settings that decide whether a compromised password becomes an incident. This runs alongside our cyber security practice rather than separately from it.

Teams, telephony and meeting rooms

Teams replaces more than your chat tool. We migrate businesses onto Teams Phone, retire legacy PBX contracts, and build meeting rooms that people actually use instead of avoiding. Room hardware is specified for the space rather than bought from a catalogue.

SharePoint, OneDrive and the end of the file server

Most file server migrations fail on structure, not technology. We design the library and permission model first, then move the data, so you do not simply recreate a twenty-year-old folder tree in the cloud. Where servers are being retired entirely, our cloud migration team handles the wider move.

Intune and device management

Devices enrolled properly can be configured, updated, secured and wiped remotely. Devices that are not enrolled are an unknown, and unknowns are what get exploited. We bring laptops and mobiles under management with policies that are strict enough to matter and light enough that people do not work around them.

Licensing you are not wasting

Most businesses pay for a fraction of what they use, and a fraction of what they pay for goes unused. We review your assignments and tell you where you are over-licensed, under-licensed, or paying for a tier whose best features are switched off.

Copilot readiness

Copilot surfaces whatever your permissions already allow, which is why an over-shared SharePoint becomes obvious the moment you switch it on. Getting the data governance right first is the difference between a useful rollout and an awkward one.

Support that continues

Configuration is a project; keeping it right is not. Ongoing administration sits inside our managed IT solutions. Our support desk is open 6:00 am to 11:00 pm Pacific, seven days a week. We attend on-site across Metro Vancouver, and we support clients across Canada, coast to coast.

Selected engagements

Replacing an end-of-life PBX with Teams Telephony

Anonymised, as all our case studies are. A municipal client of about 70 users was maintaining an on-premises Avaya PBX well past its supported life, with no route to improving it. We documented every queue and call flow first, then rebuilt the service on Teams Phone with Microsoft Calling Plans, on top of the Microsoft 365 Business Premium subscriptions they were already paying for — no session border controller of their own, and no separate carrier contract alongside it. The reception board was retired, routing was redesigned rather than carried across unchanged, and staff gained real mobile telephony through the Teams app. Measured against their original invoices, their monthly telephony costs fell by 34%, and their capability rose rather than fell.

Right-sizing Microsoft 365 and Azure for a non-profit

We took over the sale and management of Microsoft 365 and Azure licensing for a non-profit organization with locations in British Columbia and Alberta. Auditing what was actually assigned, against the subscription version they were on, let us right-size rather than simply renew — 5% off their purchase costs within the non-profit pricing model they already qualified for, with a better security posture and more capability in Teams than before. In Azure they were buying compute on pay-as-you-go. We verified the virtual machines were correctly sized before recommending anything, because reserving capacity on oversized machines only locks in the waste, then moved them to Reserved Instances for a 37% reduction in Azure spend.

Both engagements are described more fully on our IT consulting page.